Customer Coordinator

Job Title: Customer Coordinator Location: Honiley, Kenilworth, CV8 1NP Salary: £26,000 - £30,000 We are seeking a Customer Coordinator to provide administrative and customer support in a fast-paced environment. You will be the first point of contact for incoming communications, ensuring efficient operations across all departments. Responsibilities: Act as the first point of contact via phone and email. Direct calls to the appropriate person/department. Greet visitors and provide necessary information. Handle incoming/outgoing mail and packages. Maintain office organisation and cleanliness. Assist with planning engineers' daily schedules using Google Maps. Manage stock deliveries and distribution to customers and engineers through couriers/Royal Mail. Perform general administrative tasks and support various departments. Resolve issues proactively and prioritise tasks efficiently. Key Skills & Qualifications: Strong communication skills (phone & email). Proficient in Microsoft 365 (Word, Excel, email). Excellent organisational and multitasking abilities. Previous phone-based customer service experience. Confident with Google Maps for route planning. Ability to manage stock deliveries with couriers/Royal Mail. Detail-oriented with a focus on accuracy. Proactive problem-solving and time management skills. Must be a driver with your own transport to reach rural location. #INDASH25